If your application is still pending, you may have received a notification email from us requesting more information before we can open your account. If this is the case, you can log into your account to see if your application was returned.
If it has been returned, you will see a banner at the top of your page that allows you to return to your application. Once you re-open your application, you will be able to see what is required. For example, if we require additional documentation, your returned application will indicate exactly what is required.
If this isn't the case and your application is still pending after a week, please reach out to our Support team (support-us@lianlianglobal.com) for assistance.