Frequently Asked Questions

Safety & Compliance

• How do I know my money is safe and secure?

Navigating Your Account

• Change the email address associated with your account
• Not receiving emails from LianLian Global?
• Review your historical transactions
• View and pay your bills
• Verify your identity and company
• Reset a forgotten password?

See all 8 articles

Making Payments

• Which countries can I send payments to?

Receiving Funds

• Which currencies can I receive payments and payouts in?
• How long does it take to receive payments from marketplaces?

Paying Your VAT

• My bank is blocking my ACH Payment. What do I do?
• There was a problem with my ACH payment
• I have a problem with my Avalara account, what do I do?