We take your information’s security seriously. To change your security settings, go to your account dashboard and hover over Settings in the top navigation bar and click Security Settings.
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To change your password, click Change next to the Password field. You’ll need to enter your current password, as well as enter and confirm your new password.
- This password is what you use to login to your LianLian Global account and must be at least 8 characters long with 2 letters, numbers, and/or symbols.
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To change your mobile phone number, click Change next to the Phone Number field. You’ll need to first use your current number for two factor authentication.
- Your mobile phone number is used for two factor authentication for key transactions and to validate your identity.
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To add a one time password (OTP) as an additional security tool, click Set up next to the OTP Authentication field and enter your two-factor authentication code.
- We may ask you these questions to verify your identity, approve account actions, or help recover a lost password.
If you have any issues changing your security settings, please contact our customer support team.